Shipping & Returns

To be eligible for a return or refund of other products, the following conditions must be met:

Not exceeding 24 hours since the time of purchase. 

Item must be unused and should remain in the same condition when received in the original packaging.

Livestock and perishable goods such as pet food (Fish / Dogs / Cats and other pets) and plants (aquatic / Non Aquatic / Terrarium) are not included for return/refund.

Wasn’t purchased on sale or discounted price.

Note: If the above conditions are met, buyers will be notified with a ‘refund approval status’ once the item has been evaluated by R&G Aqua Trading LLC . If approved, the refund will then be processed and payment will be credited to buyer's bank account within 12 working days.

Please contact your bank or the credit card company to inquire about any late settlements as it may take a few working days for credit. If a refund is still not received yet, please contact us directly at rahul@millennialstech.net to further discuss and take necessary action.