Customer Assistance
Welcome to Customer Assistance! We are dedicated to providing you with the support you need. This is a space where we can keep you updated and provide you with useful information.

Contact Us
Have a question in mind? Fill out the form below and our team will reach out to you promptly.
Live Chat with Our Team
We are here to assist you. Click on the chat button to start a conversation with our support team.
Our Locations
Discover the various locations where you can find us and connect with our team. We look forward to welcoming you!
Retail 40.3 & 4
Exit 2
Dubai , UAE
Ground Floor (The Gardens Side)
+971 50 304 2326
Opened on 10/9/23 @10:10 am​
Retail 40.1
Exit 2
Dubai , UAE
Ground Floor (Sea Side)
+971 50 989 2326
Opened on 12/10/24 @10:10 am​
Retail 41.1Dubai , UAE
Concourse Level
Dubai , UAE
Opening (X/X/2025 @10:10 am)
Shop F2-09
2nd Floor, Mega Mall
Sharjah , UAE
(Opening X/X/2025 @10:10 am)
Frequently Asked Questions
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.